Account

01 I forgot my password, what should I do?

Click on the Forgot Password link in the login/Register screen. Enter your registered email address and hit Request. You will receive an email to the registered email address with the password reset link. Click the link and reset the password.
02 How do I register?

Navigate to the ‘Account’ page and click ‘Create Account.’ Then, fill in your Name and Email as required. Please make sure that your password is at least 6 characters in length.
03 What are the benefits of having a Bravo Creation account?

There are many benefits of Bravo Creation account, from easy access to your orders to view and pay invoices.

Orders

01 I forgot my password, what should I do?

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02 Can I cancel or change my order?

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03 How do I track my order?

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Payment

01 When will I be charged?

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02 Is it safe to purchase items on vivaia.com?

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03 What payment methods can I use with my order?

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